I love this store! I have to travel 5 hours to get there, so I've only been a couple of times. When I called and talked to Shannon, I had a lot of questions about kilns and she was extremely knowledgeable and very helpful. We purchased my kiln and all my initial start up supplies, glass, tools etc. while we were there-because Shannon was so great! They offer lots of classes too, and since they are always filled quickly-I assume they are really good. I will take a class if I ever get the chance while we are in Denver. Check them out at www.bella-glass.com!